Technologies

Our renowned enterprise, Helps Ace, has access to cutting-edge technologies to ensure data security. Our agency is fully GDPR-compliant and protects customer data’s privacy with 2048-bit SSL encryption to comply with strict corporate or academic laws. We will recover information, prevent outside parties from accessing it, and ensure that our systems do not host any external information. For this, we use a virtual protected network (VPN), a file transfer protocol (FTP), and secure file transfer protocols (SFTP).

Non-Disclosure and Confidentiality Agreement

All our team members sign a non-disclosure and confidentiality agreement before they start working with us. Our reputed group, Helps Ace, can also sign confidentiality agreements if our customers require them.

Our Team Members

In addition to signing non-disclosure and confidentiality agreements, all our team members receive training from our company on the importance of data security and confidentiality. Additionally, they work in secure locations unaffected by any security risk. Our agency allows only those panel members who are actively involved in each client task to have access to customer files.

Customers Personal Information

Our agency uses the data we routinely save to improve our web pages and will also help accommodate users’ needs conveniently. Our enterprise uses the registered information for a single purpose: to improve this website’s general content and framework. We never share or sell such information to a third party for money or other purposes. We only use the email ID you share with this website to respond to your query. 

Clients should take precautions when sending files to our experts assigned to their work or messaging them. Customers should neither send personal information to our specialists nor seek personal contact information from them. Our enterprise reserves the right to cancel the order if we detect any such issues. If you violate our terms and conditions, we will cancel all agreements with you (the customer) without a refund.

Credit Card Transaction Details

Our secure and reliable online payment network handles all online transactions safely. We have the most trustworthy and handy mode of executing online payments, and we are not vulnerable to information about credit cards. We guarantee a secure transaction via a secure server and promptly erase the details after completion.

Links Used

Hyperlinks may help establish connectivity to various sites. However, you must use third-party sites’ information at your own risk and according to their privacy policies. We recommend that you review these third-party sites’ privacy statements and disclaimers before using the information they provide. 

Cookies

People sometimes refer to a cookie as a browser cookie, an HTTP cookie, an internet cookie, or a web cookie. Every time a user visits a webpage, a web server will send small files known as cookies to their computer. If the user returns to the site later, their web browser will send the small file to the server. It is to notify the website of any previous activity the user engaged in while using it. Once our client returns to a webpage, the server can retrieve the cookie file from the local computer. It will help expedite certain functions, such as logging in and retrieving account or user data.

Cookies can serve many valuable purposes, such as remembering items users have used in a shopping cart and logging visits to pages on the site. Sites use cookies to determine the number of users, track the visited pages, and track usage duration. It could remember login details, so users don’t have to enter them every time they visit the website. Authentication cookies, used by servers to determine a user’s login status, are the most common. Instead of identifying a specific user, the cookies will enable us to recognize the computer in use. You could change the computer settings to receive cookies, indicate when a cookie is issued, or never accept cookies. However, permanently disabling cookies may prevent you from obtaining some information.

Automatically Logged Details

Some web pages of our company’s website (e.g., while filling out the contact and/or order form) mandate that you provide your name, address, telephone number, and email. Our firm, Helps Ace, uses this information exclusively to verify and contact you regarding the order. Our web server records data such as the domain name, IP address, type of browser, duration of visit, and details of pages viewed. We will not misuse these automatically logged details and will only use them for analysis. However, once gathered, this information will never identify who you are, and your details will be safe.

Public Forums

This site’s blog page offers users access to chat rooms, forums, message boards, and newsgroups. Please remember that any information you disseminate in these areas (e.g., chat rooms, forums, message boards, or news groups) becomes public knowledge. Furthermore, exercise caution when deciding whether to disclose your personal information in these stated sections.

Removal of Data from Our Database

After the order is complete, we remove our customers’ project and payment data from our database.

Security Testing

Our security audits are 100% successful, and we conduct penetration testing across all systems consistently and annually.

Stay Updated

We frequently review and improve our data security measures and stay current on the best practices and latest data security and privacy threats.

Changes to the Privacy Policy

Our group, Helps Ace, reserves the right to modify this privacy policy whenever necessary. Please keep checking this page to stay updated on the latest modifications to our privacy policy.